You'll need to send us a secure message or call us on 0800 587 0460. You can talk to us from 9am to 5pm, Monday to Friday.
Any changes to a regular payment need to be made 8 business days before it's due, otherwise the payment will still be processed.
Need more help?
If you are an existing client, please send us a secure message using the Inbox feature within your account. This will help us respond with information specific to you.
If you are new to Vanguard, please send us a message with email.
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?