ISA and General Account transfers usually take up to 30 business days. Sometimes it can take longer, depending on your existing provider.
Pension transfers can take as little as 10 business days. Some providers need to see signed paperwork before transferring. If your provider requires signed paperwork, then the transfer could take 8 to 10 weeks but it can sometimes take longer.
Need more help?
If you are an existing client, please send us a secure message using the Inbox feature within your account. This will help us respond with information specific to you.
If you are new to Vanguard, please send us a message with email.
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
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