How to transfer an ISA or General Account to us

There is no minimum transfer value

We do not charge a fee for transfers, but your current provider might charge you for exit fees. Check with them to be sure.

The types of ISAs and accounts you can transfer

  • Cash ISAs (to our Stocks and Shares ISA)
  • Junior ISAs (JISA)
  • Stocks and Shares ISAs (full or partial transfers)
  • General Investment Accounts (Vanguard funds only)

How much you can transfer

What happens to my investments in the transfer process?

  • If you have Vanguard funds with your current provider, they will be transferred across as units or shares (known as in specie or re-registration).
  • If you have funds that are not Vanguard they will automatically be sold, and the cash generated from this will be transferred over to your new ISA.
  • If you hold a cash ISA this will be transferred over to your new ISA as cash.

What you'll need to apply

  • Your account number with your current provider.
  • Details about your existing investments – such as value of the transfer, whether you have Vanguard funds or not.
  • National Insurance number.

How to start a transfer

  • Apply online

    Tell us a few details about your existing provider and investments. Please check your personal details like your name and address are up to date with your current provider as any differences can slow things down.

  • We contact your current provider

    If your investments can be transferred electronically, you usually do not have to do anything else. We’ll only contact you if we need some extra information

    Some providers need to see signed paperwork before transferring. If your provider is one of them we’ll give you a form to print, sign and post to us.

  • We let you know when it is complete

    By sending you a secure message.

Need more help?

Our UK-based team is ready to answer your questions

Do you have a Vanguard account?


Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?

Let us know how we can help.

Contact us