There are several reasons you might not be able to withdraw.
If your money is invested you will have to sell funds first so you have cash available in your account to withdraw to your bank account.
Withdrawals can be stopped if:
you do not have sufficient cash in your account
there’s a pending fee in any of your accounts
your identity, address or bank is not verified
If you have sold funds, it can take 2 to 4 working days for the trade to settle before you can withdraw. Then a further 1 to 3 working days for the money to be paid into your bank account.
Need more help?
Do you have a Vanguard account?
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
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Making a complaint