How do I make a withdrawal?

From a Stocks and Shares ISAs or General Account

If the money in your Stocks and Shares ISA or General Account is currently invested, you’ll need to sell your funds first, which can take a further 2 to 4 working days. If you have not made a withdrawal before you'll need to enter your bank account details. We may also need to verify these.

Once you have cash available in your account, you can withdraw it following these steps:

  • Log into your account.

  • From the left-hand menu, go to 'Payments'

  • Choose the 'Money out' tab

  • Any money held as cash and available for withdrawal will be shown here. Choose 'Withdraw cash'.

Follow the on-screen instructions. When you withdraw cash it can take up to 1 working day to be paid to your bank account.

You will see your withdrawal pending under Transactions then Cash statement tab. When this has been sent you will see it as a completed transaction under the 'What's gone out' column.


If there's a pending fee in any of your Vanguard accounts, this could prevent the withdrawal from being sent. Or if you change your nominated bank account after submitting a withdrawal.

You can also choose to withdraw when you sell your holdings if you have a nominated and verified bank account.

If we choose and manage your investments for you

You'll need to send us a secure message, including the amount you want to withdraw. We'll do the rest for you. The whole process takes around 5 working days to reach your bank account.

From a pension

If you have not taken money out of your pension before there are multiple options. Read about the available options.

If you have taken money out of your pension you can withdraw by:

  • Logging in to your account.

  • From the left-hand menu go to 'Payments'

  • Choose the 'Money out' tab and you’ll see your withdrawal options.

From a Junior ISA

You cannot withdraw funds from a Junior ISA account until the child reaches the age of 18 and becomes the account holder (except in the unfortunate event of the child’s terminal illness or death).

The purpose of a Junior ISA is to invest for your child’s future. For this reason, HMRC has placed strict withdrawal regulations on this type of account.

Read more about Junior ISAs on the government website. 

Need more help?

Our UK-based team is ready to answer your questions

Our UK-based team is ready to answer your questions.

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Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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