This answer applies to Stocks and Shares ISAs and General Accounts only. If you want to withdraw money from a pension, go to withdrawing money from a pension.
If the money in your Stocks and Shares ISA or General Account is currently invested you’ll need to sell your funds first. And if you haven't made a withdrawal before you'll need to enter your bank account details. We may also need to verify these. If that’s the case we’ll be in touch with details of what you’ll need to provide.
Once you have cash available in your account, you can withdraw it following these steps:
Log into your account.
Select 'Payments' from the 'My Portfolio' menu
Select 'Money out'
Any money held as cash and available for withdrawal will be shown here. Select ‘Withdraw cash'
Follow the on-screen instructions. When you withdraw cash it can take up to 5 business days to be paid to your bank account.
Need more help?
Our UK-based team is ready to answer your questions.
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?