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All help topics

About Vanguard

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Payment and withdrawals

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Passwords and account management

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Funds

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Transfers

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Pensions

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ISAs and General Accounts

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Life events

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Security and fraud

Learn more about the steps we take to keep your account safe - and the things you can do to protect yourself from scams. If you think you've been a victim of fraud, contact us right away.

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We’re receiving a lot of queries at the moment, so we might take longer than usual to help you. We’ll deal with your query as soon as possible, and there’s no need to follow up with us. We’re really sorry for keeping you waiting.

Need more help?

Our UK-based team is ready to answer your questions

Our UK-based team is ready to answer your questions.

Do you have a Vanguard account?

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?

Find out what you can do