Adding and updating your details

You can change your:

  • address
  • phone number
  • email
  • password
  • memorable word
  • bank account
  • account fee payment method
  • marketing settings
  • distribution and dividend options

If you have a pension you can also change your:

  • beneficiaries
  • company details
  • pension protection
  • retirement age

To change your details, follow these steps:

  • Log into your account.

  • From the menu, select My profile.

  • Edit your personal details by selecting the relevant tab:

    • About me
    • Account settings
    • Other accounts - for junior ISA
    • Security
    • Product
New bank account

If you are updating a bank account it will need to be a personal, UK bank account in your own name. 

We may need to verify it before any payments can be made. If we need any documentation to do this, we will contact you.

On our app

You cannot update your personal details in the app at the moment.

Need more help?

Our UK-based team is ready to answer your questions

Do you have a Vanguard account?

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?

Let us know how we can help

Making a complaint