How do I change my name?

If you need to change the name on your account, you must upload a document as proof of the change to your online account. 

Reason for change
Document needed for proof
Marriage certificate
Decree Absolut
Name changed by deed poll
Deed poll certificate
You made a mistake when opening your account
A government-issued photo ID showing your new name, such as a passport or driving licence.

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Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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