There are 3 ways you can pay
Direct Debit
You can set up a Direct Debit to make a regular payment.
Debit card
- Log in to your account.
- From the left-hand menu go to Payments and add cash under Single payments
From your cash in your account
If you do not have a Direct Debit set up and there's not enough cash in your account, we will sell units from your funds. We will get in touch and give you 6 working days to make a payment before we sell sufficient units. We start with your largest mutual fund holding.
How to change the way you pay
Log in to your account.
From the left-hand menu, go to 'My profile'.
Choose 'Account fee settings'.
If there is a fee in your account that is unpaid, withdrawals will not be allowed until it is cleared.
If you manage your own investments
If you have multiple accounts, such as a General Account, pension and an ISA. We take fees from the General Account before the other types of account so you can make the most of your tax allowances.
The General Account should be opened before your ISA or pension, or we will take your first 3 months of fees from those accounts. The next 3 months of fees, and ongoing, will come from your General Account.
If we manage your investments for you
The account fee and the management fee will be deducted from the account we manage for you. We don’t collect fees for accounts we manage from a General Account
Need more help?
Our UK-based team is ready to answer your questions.
Do you have a Vanguard account?
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?