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How do I pay my account fee?


How do I pay my account fee?

We’ll collect your account fee from your account balance. Or, if you prefer, you can:

  • set up a Direct Debit

  • add cash to your account with a debit card

Pay from your account balance

We’ll collect your account fee from the cash in your account. If you do not have cash, we'll sell some of your investments to cover the fee, starting with your largest mutual fund. We do not charge you extra for selling a fund.

If you have a General Account, we’ll take your account fee from there before taking anything from a Personal Pension or Stocks and Shares ISA. The account fee for a Junior ISA will always be taken from the Junior ISA.

Pay by Direct Debit

To set up a Direct Debit to pay your account fee:

  • Log into your account.

  • Select ‘My profile’ in the bottom of the left-hand menu.

  • Under ‘Account fee settings’, select 'Settings' then 'Pay from my bank account'.

  • Add a bank account if you have not added one yet.

To set up a Direct Debit for a Junior ISA:

  • Log into your account.

  • Select ‘My profile’ in the bottom of the left-hand menu.

  • Select ‘Other accounts’ at the top.

  • Under ‘Account fee settings’, select 'Settings' then 'Pay from my bank account'.

  • Add a bank account if you have not added one yet.

Paying by debit card

When your account fee is due we’ll send you a secure message to let you know. If you add cash to your account by debit card within 6 working days of that message we’ll collect your fees from that cash.

 

Need more help?

Our UK-based team is ready to answer your questions.

Log in to your account to send us a secure message. This is the best way to contact us if you have a Vanguard account.  

Log in

 

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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