There are 2 ways you can pay your account fee:
- Direct Debit (for your account fee)
- with available cash in your account
Direct Debit for your account fee
To set up a Direct Debit for your account fee, follow these steps.
- Log in to your account on our website.
- Select ‘My profile’ from the menu.
- Select ‘Account fee settings’.
- Select ‘Pay from my bank account.’
Available cash in your account
If you do not have a Direct Debit set up for your account fee, we can take your fee from available cash in your account. Available cash is money you can use now. Cash might not be available, if, for example, it's waiting to clear.
To add cash to your account with a debit card, follow these steps.
- Log in to your account on our website.
- Select ‘Payments’ from the menu.
- Add cash under ‘Single payments’.
If you pay with cash in your account
We take your account fee from all the accounts you have, in proportion to their invested balances.
Example of how this could affect you
You have 2 accounts with a total invested balance of £10,000:
£5,000 in a General Account and £5,000 in an ISA.
No Direct Debit set up to pay your fees.
We take half from 1 account and half from the other.
The account fee and the management fee will be deducted from the account we manage for you. We don’t collect fees for accounts we manage from a General Account.
How to change the way you pay
Log in to your account.
From the menu on the left, go to 'My profile'.
Choose 'Account fee settings'.
Need more help?
Do you have a Vanguard account?
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?
Let us know how we can help
Making a complaint