Why isn't my BACS payment showing yet?


Your payment will usually show in your account within 3 to 5 working days, after our system updates. If it is not showing in your account after 5 working days, contact us and we'll investigate.

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Our UK-based team is ready to answer your questions

Our UK-based team is ready to answer your questions.

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Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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