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Why is my order pending?


Whenever we receive a buy order from you it will show as 'pending' for up to 8 business days. This includes buy orders that you've set up as part of a regular payment.

This is part of the fund dealing process while your order completes and settles, so don't worry if your deal is showing as 'pending' for a few days.

Need more help?

Our UK-based team is ready to answer your questions

If you are an existing client, please send us a secure message using the Inbox feature within your account. This will help us respond with information specific to you.

If you are new to Vanguard, please send us a message with email.

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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