Why can't I see my investments in my account?

If you've just made an investment, it will take a few days to appear in your account. 

This is because it takes time for the settlement of cash and assets to complete. In some instances, we might be waiting for some documents from you. Check your secure messages.

You can check your order status in your online account.

If you have not just made an investment, and we're not waiting for any documents, please contact us.

Need more help?

Our UK-based team is ready to answer your questions

Our UK-based team is ready to answer your questions.

Do you have a Vanguard account?

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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