You can transfer any of the accounts we offer to other providers. Be aware this will be subject to your new provider's requirements as some other providers have restrictions on the types of transfers they accept. For this reason, we recommend checking with your new provider first to get an understanding of the types of transfer they can accept.
Once you're clear on what you would like to transfer out, submit the request to your new provider, they will contact us directly to arrange the transfer of your investments and any cash you may have.
When we receive the transfer out request, we send you a secure message to let you know.
ISA transfers typically take up to 30 working days, however this is a guideline and can vary.
A pension transfer could take as little as 10 working days or as long as 10 weeks or more.
What can I transfer out?
ISA and General Accounts
You can transfer:
- all your cash or investments
- just some of your cash and investments
- the same funds you are invested in at Vanguard if your new provider offers them. This is known as re-registration
If you want to transfer part of your ISA, any money paid into it in the current tax year must be transferred in full.
Junior ISA (JISA)
To transfer out of Vanguard to another stocks and shares JISA, you must transfer all your cash and investments. If you want to transfer to a cash JISA, you can make a partial transfer. Any money paid into it in the current tax year must be transferred in full.
Pension
If you are not in drawdown
You can transfer all or part of your pension. If you only want to transfer part, at least £10,000 must be retained in your account.
If you are in drawdown
You must transfer all the pension unless you are transferring to an annuity provider and then you can do a partial transfer. This is because it's treated as a payment rather than a transfer. It’s still processed in the same way as a transfer.
If you have pre-retirement and drawdown accounts with balances, you can do one of the following:
- transfer all of both accounts - drawdown and pre-retirement
- transfer all the drawdown account and leave the pre-retirement account with us, providing at least £10,000 is left in the account
- transfer some or all of the pre-retirement account and leave the whole drawdown account with us, providing at least £10,000 is left in the account
How do I transfer out?
1. You submit a request to the provider you want to transfer to.
2. They contact us directly to arrange the transfer.
3. When we receive this request, we will send you a secure message to let you know.
4. They will need your Vanguard account number. You can find it on My Profile in your online account.
5. If we need anything from you, we will be in touch
Paperwork
If your new provider cannot process your transfer electronically, you may need to fill in a discharge form. You will find this in the Documents section of your online account once we have received the request from your new provider.
The paperwork should include a:
- member declaration - to be completed by you
- receiving scheme declaration - to be completed by us
The paperwork can then be uploaded to the 'Documents' section of your online account.
Once your transfer is complete or if we need anything further, we will let you know.
Need more help?
Our UK-based team is ready to answer your questions.
Do you have a Vanguard account?
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?