Be aware this will be subject to your new provider's requirements as some other providers have restrictions on the types of transfers they accept. For this reason, we recommend checking with your new provider first to get an understanding of the types of transfer they can accept.
What can I transfer out?
You can transfer:
- all your cash or investments
- just some of your cash and investments
- the same funds you are invested in at Vanguard if your new provider offers them. This is known as re-registration
If you want to transfer part of your ISA, any money paid into it in the current tax year must be transferred in full.
You must transfer all your cash and investments. If you want to transfer to a cash JISA, you can make a partial transfer. Any money paid into it in the current tax year must be transferred in full.
If you are not in drawdown
You can transfer all or part of your pension. If you only want to transfer part, at least £10,000 must be retained in your account.
If you are in drawdown
You must transfer all the pension unless you are transferring to an annuity provider and then you can do a partial transfer.
If your pension is part in drawdown and part not in drawdown
The whole amount will need to be transferred unless you are transferring to an annuity provider.
How do I transfer out?
You submit a request to the provider you want to transfer to.
They contact us directly to arrange the transfer.
When we receive this request, we will send you a secure message to let you know.
They will need your Vanguard account number. You can find it on My Profile in your online account.
If we need anything from you, we will be in touch.
Transfer times
ISA transfers typically take 30 working days.
Pension transfers could take as little as 10 working days or as long as 10 weeks or more.
Paperwork
If your new provider cannot process your transfer electronically, you may need to fill in a discharge form. If required, you will find this in the Documents section of your online account once we have received the request from your new provider.
The paperwork should include:
- member declaration – to be completed by you
- receiving scheme declaration – to be completed by your new provider
Once you complete your part, the member declaration, send the pack to your new provider to complete its part. They should then send the completed pack back to us.
Once your transfer is complete or if we need anything further, we will let you know.
If you need to send us paperwork, the address is:
Vanguard
PO Box 24095
1 Tanfield
Edinburgh
EH3 1FS
Need more help?
Do you have a Vanguard account?
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