If you have a problem using our app, please send us a secure message on our website.
To send us a secure message:
Log in to your account on our website.
Select ‘Secure messages’ from the menu.
Select ‘Send a message’ and tell us what the issue is.
Need more help?
Our UK-based team is ready to answer your questions
Do you have a Vanguard account?
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?
Let us know how we can help
Making a complaint