I switched bank accounts - will my regular payment continue as normal?

If you've moved bank accounts, make sure to update your bank details under My Profile in your online account.

If you add a new bank account, you'll need to set up your regular payment again. You can do this in Payments in your online account. We then send a Direct Debit mandate to your new bank.

If there are any issues with collecting your regular payment, we'll let you know.

Your new bank account will need to be verified.

Need more help?

Our UK-based team is ready to answer your questions

Do you have a Vanguard account?

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Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

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