I've forgotten my username, what should I do?

You can get a reminder of your username by following these steps:

  • Go to

    Forgotten your username or password?
  • Enter the email address associated with your Vanguard account.  

  • Enter the verification code we've sent you by text message.

  •  You'll be shown a reminder of your username.

Changed your phone number or not receiving your verification code? Please contact us.

Need more help?

Our UK-based team is ready to answer your questions

Our UK-based team is ready to answer your questions.

Do you have a Vanguard account?

Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?