You can get a reminder of your password by following these steps:
- Click 'Forgotten your password?' on the login screen.
- Enter your username and the email address associated with your Vanguard account.
- Enter the verification code we’ve sent you by text message.
- You'll be shown a screen where you can enter and confirm your new password.
Changed your phone number, or not receiving your verification code? Please contact us.
Need more help?
Our UK-based team is ready to answer your questions
If you are an existing client, please send us a secure message using the Inbox feature within your account. This will help us respond with information specific to you.
If you are new to Vanguard, please send us a message with email.
Getting help in difficult circumstances
Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.
Have a complaint?
