How do I verify my bank account?

Your bank account must already be verified in order to:

• withdraw cash
• set up a Direct Debit
• make a bank transfer

How to verify your bank account

You can verify your bank account with either a:

• UK personal account bank statement
• voided cheque

UK personal account bank statement

• Must be from a personal bank account – a current account is best
• Can be from a joint personal account
• Bank account, name and address must match the ones you gave us
• Dated within the last 3 months
• Photo, PDF or scan only – no screenshots
• Cannot be a bank letter or a credit card statement
• Cannot be the same bank statement you used to verify your address – send us a bank statement with a different date
• Must show all of the bank statement, with nothing covered up
• Not blurred

Voided cheque

• Must be from a personal bank account – a current account is best
• Can be from a joint personal account
• Bank account and name must match the ones you gave us
• The word ‘VOID’ must be written across the whole of the cheque
• Photo, PDF or scan only – no screenshots
• Must show all the cheque, with nothing covered up
• Not blurred

How to send us a bank statement or voided cheque