Can I cancel or edit a regular payment?

Yes, you can, by following these steps:

  • Log in to your account.

  • From the left-hand menu, go to 'Payments'.

  • On the tab 'Money in', you will see all your 'Regular monthly payments'.

  • Choose the 3 grey dots next to your existing regular payment under Actions.

  • 'Cancel' to remove all future payments.

  • 'Edit' to adjust the amount, date or fund you're investing in.

Any changes need to be made at least 8 working days before the next payment date otherwise it will still be taken.

If we try to collect the Direct Debit and it has been cancelled and you do not have money available in your account, we sell your holdings to recover the payment, starting with your largest mutual fund holding. We let you know by secure message 6 working days before we sell anything. This gives you time to pay another way. 

If we choose and manage your investments for you

You'll need to send us a secure message or call us on 0800 587 0460. You can talk to us from 9am to 5pm, Monday to Friday.

Need more help?

Our UK-based team is ready to answer your questions

Do you have a Vanguard account?


Getting help in difficult circumstances

Please contact us if you’re having financial difficulties, navigating a difficult time in your life, or if your mental wellbeing is affected. This happens to many in these uncertain times. We’re here to help.

Have a complaint?

Let us know how we can help.

Contact us